about us

our story

It all started with a problem our company’s founder was having when he was operating a cold-press, almond milk company. During the production process, the by-product of cold-pressing almonds is pulp, and the idea was to process it further to start producing almond flour.

In order to complete the final stage of processing, he needed a commercial dehydrator. He found that commercial food dehydrators had a starting price of close to $20,000! On top of that, the companies carrying them were only offering 1-year limited warranties with little customer service or ongoing support. A clear opportunity was revealed and the journey began.

One thing led to another and a partnership was formed with our co-founder. He had previously been running multiple business and ecommerce solutions, and could see the need for a service provider that could deliver quality products with a great experience.

Best price guaranteed

We work fervently on raw material costs and supplier negotiations, as well as with freight and shipping companies to make sure that you are getting the best price available on the market.

We do all of this while keeping product quality at the top of our priority list. We’ve all heard the statement, “you get what you pay for,” and know that it can definitely ring true. But we also know that there are good bargains out there that offer a good quality product if we look hard enough. Here at BenchFoods, we fall under the latter, not former.

We will not sacrifice quality for price!

Affiliates

The BenchFoods affiliate program is an exciting opportunity for you to earn commissions on sales made through our online store using your own website, or social media platform.

Check out our Affiliates page here to learn more and to apply for our Affiliate program.

The best value & quality in dehydrating equipment

Our industry
partners

The Salvation Army
Duke's
Angie's BOOMCHICKAPOP
Birds Eye
Marie Callender's
Hunt's
David Seeds
Gardein
Duncan Hines
Healthy Choice
Slim Jim
Lush Cosmetics
Volvo
SpaceX
Penfield Olives
Upton Naturals
Tasmania Wild Biltong
Organic Paws
Natural Instinct
Natures Best
Macro Group
Motif Food Works
Isle Of Skye Sea Salt Company
lifecykel

WE’RE HERE TO HELP

We are so proud to be able to take our journey of struggles and frustrations and use it all to help you get a quality product at an appropriate price. We take many steps to ensure you are getting the best deal possible and are constantly working on improving every aspect of our customer experience. It’s a pleasure to work with you and we hope that someday we can come to visit your operation and get to see some of the fruits of our labour in action.

#1 IN CUSTOMER SERVICE

Customer Service is one of our focal points here at BenchFoods. We want your customer experience with our team to be seamless.

One of the main reasons we started this business was because we found other companies in this industry were not offering the level of service we felt was necessary for business-to-business sales.

We know as a business owner, you have more than enough on your plate to keep you busy and also a list of fires to put out. We don’t want to be on that list, and our team is here to make sure that we are one less thing you need to worry about.

CHECK OUT OUR REVIEWS BELOW

Expert support
& service

You can count on us to help you every step of the way. Speak to real people that work with our product every day.

Best quality
Guaranteed

We are dollar for dollar the best in value for premium quality dehydrating equipment & still offer end-to-end service.

5 year Comprehensive
warranty

We back our quality with a comprehensive 5-year Warranty that covers you for any manufacturing issues.

what our clients say

Shipping was great. Came within a week in a wood crate. Customer service is great and I will recommend the business and dehydrators to anyone in the market for one.

Anthony

Shipping was great. Came within a week in a wood crate. Customer service is great and I will recommend the business and dehydrators to anyone in the market for one.

Anthony

So far I am happy with their service and product

Pawesome Dog Treat Inc.

Your company did an excellent job of keeping me informed of the status of my order at all levels. I appreciate your thoroughness! Representatives were always extremely helpful and courteous when I had questions. My dehydrator has arrived and I look forward to using it! So glad I chose your company!

Nancy

The gentleman that spoke to me was so respectful and patience, I had so many questions made it so easy for me make up my mind on the dehydrator that I brought, would Highly recommend the company.

Kim

The representatives were knowledgeable, responded quickly, followed up and the unit was shipped quickly. We have only used it once so far, but it worked really well.

Jace

Very fast delivery, Excellent product! Great customer service and communication with customers! I couldn’t be happier with my product!

Eugene

This is the second unit we have purchased within a year. The delivery process is great, you are kept informed every step of the way. Fantastic product, very easy to use, clean etc. The finished product is excellent too. The new one we have just purchased has some really good useful upgrades. Highly recommended.

Darren

Just awesome. Timely, effective, and efficient. In an industry where mediocrity runs rampant. Thank you for striving to be great. From a grateful, and appreciative Customer.

Darnell

Great company to deal with. I placed my order in early January and was surprised at how quickly I received my dehydrator. Great follow-up after purchase

Ben